Identifying and focusing on high-priority debtors with the highest likelihood of repayment using advanced predictive analytics.
Learn more →Enhancing communication strategies to improve debtor engagement and increase collection success through multi-channel approaches. This enhances customer service and allows human resources to focus on more complex tasks.
Learn more →Creating personalized refinancing plans tailored to the unique needs of each debtor, ensuring long-term repayment success and financial stability.
Learn more →At Azembi, we are proud to partner with leading utility companies to transform their debt management processes through our cutting-edge AI-driven solutions. Our clients trust us to enhance their operational efficiency, boost revenue recovery, and improve customer engagement.
With 308,000 subscribers and a debt portfolio of $28 million USD, Acuacar faced a significant challenge as its debt portfolio increased by 17%, putting considerable strain on the company's financial health.
Outcome: Azembi enabled Acuacar to significantly enhance its debt recovery efforts, particularly with newer debts, while also improving overall operational efficiency. This has contributed to stronger financial stability for the utility.
Aguas de Montería provides water and sewerage services to over 250,000 inhabitants, with a large portion of their customer base falling behind on payments, leading to an increase in overdue accounts and financial strain.
Outcome: Azembi helped Aguas de Montería significantly improve their debt recovery rates, especially for overdue debts, contributing to enhanced financial stability.